Warranty
Watchlux Watches Five-Years Service Warranty
Warranty Coverage
WatchLux provides an industry-leading 5-year warranty on all pre-owned luxury watches, demonstrating our commitment to quality and customer satisfaction. This comprehensive warranty protects your investment by covering manufacturing defects, mechanical malfunctions, and internal movement issues while preserving the structural integrity of your timepiece.
Warranty Protection
Our warranty covers manufacturing defects and mechanical issues that occur during normal use of the watch. We do not cover normal wear and tear, accidental damage, water damage beyond manufacturer specifications, cosmetic scratches, or watches modified with aftermarket components. The warranty is specifically designed to address internal mechanical problems that may arise with your luxury timepiece.
How the Warranty Works
When you experience an issue with your watch, contact our dedicated warranty support team. Our experts will guide you through the claim process, evaluating the specific problem and determining warranty coverage. Approved repairs are completed at no cost to you, ensuring your watch remains in exceptional condition.
Warranty Conditions
The warranty is non-transferable and applies only to the original purchaser. To maintain warranty validity, you must provide proof of original purchase from WatchLux. The warranty becomes void if unauthorized repairs are attempted or if the watch is modified with non-original parts. We recommend following the manufacturer’s guidelines for watch care and maintenance.
International Coverage
WatchLux offers global warranty support. Depending on your location, we may coordinate repairs through international service centers. Our commitment to exceptional service extends worldwide, providing peace of mind no matter where you are located.
Limitations
As an independent watch dealer, WatchLux provides this warranty directly to our customers. While we strive to offer exceptional service, we are not an authorized retailer for watch manufacturers. Our warranty is a testament to our commitment to quality and customer satisfaction.
