Privacy policy

Introduction

At Watchlux, we are committed to protecting your personal information and being transparent about how we collect, use, and safeguard your data. This Privacy Policy outlines our practices concerning the collection, use, and disclosure of your personal information when you visit our online store or make a purchase.

Information We Collect

We collect various types of information to provide and improve our services:

Personal Information

• Full Name
• Shipping Address
• Billing Address
• Email Address
• Phone Number
• Payment Information (processed securely through trusted payment processors)

Technical Information

• IP Address
• Browser Type
• Device Information
• Browsing Behavior
• Cookies and Tracking Technologies

How We Use Your Information

We use the collected information for the following purposes:

• Processing and fulfilling your watch orders
• Providing customer support
• Sending transactional and promotional communications
• Improving our website and customer experience
• Detecting and preventing fraud
• Complying with legal obligations

Data Protection and Security

We implement robust security measures to protect your personal information:

• Encrypted data transmission (SSL/TLS)
• Secure payment gateway integrations
• Regular security audits
• Limited access to personal information by authorized personnel
• Compliance with international data protection standards

Sharing of Personal Information

We may share your information with:

• Shipping and delivery partners
• Payment processing providers
• Legal and regulatory authorities (when required by law)
• Professional advisors and service providers

We do not sell or rent your personal information to third-party marketers.

Cookies and Tracking

Our website uses cookies to:

• Enhance user experience
• Remember your preferences
• Analyze website traffic
• Provide personalized content and advertising

You can manage cookie preferences through your browser settings.

Your Rights

You have the right to:

• Access your personal information
• Request correction of inaccurate data
• Request deletion of your data
• Opt-out of marketing communications
• Lodge a complaint with data protection authorities

International Data Transfers

We may transfer and process your data in countries outside your home country. We ensure appropriate safeguards are in place to protect your information during such transfers.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy and to comply with legal requirements.

Children’s Privacy

Our website is not intended for children under 16. We do not knowingly collect personal information from minors.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. We will notify you of any significant changes via email or website notification.

Contact Information

For any privacy-related questions or requests, please contact us:

Email: [email protected]

Phone: +212 661-502288

Last Updated: 26/03/2025

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