Terms and Conditions

Welcome to Watchlux

These Terms and Conditions govern your use of our website and online store. By accessing or purchasing from our website, you agree to be bound by these terms.

Acceptance of Terms

By using our website and services, you confirm that you:

• Are at least 18 years old
• Have the legal capacity to enter into binding agreements
• Agree to comply with all terms and conditions outlined herein

Product Information

Authenticity

• All Rolex watches sold are 100% authentic
• We source watches directly from authorized Rolex dealers
• Each watch comes with original documentation and serial numbers
• Certificates of authenticity are provided with each purchase

Product Descriptions

• We strive to provide accurate product descriptions and images
• Colors may vary slightly due to monitor display settings
• Product specifications are subject to manufacturer changes without prior notice

Pricing and Payments

Pricing

• All prices are displayed in Euro, USD, MAD, British Pound
• Prices are inclusive/exclusive of applicable taxes
• Prices are subject to change without prior notice
• We reserve the right to modify pricing at any time

Payment Methods

• We accept:
  
  • Major credit cards (Visa, MasterCard, American Express)
  • PayPal
  • Bank transfers
• All transactions are processed through secure payment gateways
• Payment is required in full at the time of purchase

Shipping and Delivery

Shipping Policies

• Shipping is available worldwide
• Shipping costs are calculated at checkout
• Estimated delivery times vary by location

Shipping Insurance

• All watches are insured during transit
• Signature required upon delivery
• Tracking information provided for all orders

Returns and Exchanges

Return Window

• 14-day return policy for unworn watches
• Watch must be in original condition with all accessories
• Returns are subject to a 10% restocking fee

Conditions for Returns

• Original packaging must be intact
• All tags and certificates must be included
• Watch cannot show signs of wear or alteration
• Return shipping costs are buyer’s responsibility

Exchanges

• Exchanges allowed for different models or sizes
• Customer responsible for price difference
• Exchange must be initiated within 14 days of original purchase

Warranty

Manufacturer’s Warranty

• Rolex manufacturer’s warranty applies
• Warranty details vary by specific watch model
• Warranty does not cover:
  
  • Normal wear and tear
  • Accidental damage
  • Water damage
  • Unauthorized repairs

Our Additional Warranty

• 1-year limited warranty on all sales
• Covers manufacturing defects
• Does not cover damage from misuse

Privacy and Data Protection

Personal Information

• We collect and use personal information as outlined in our Privacy Policy
• Customer data is protected using industry-standard encryption
• We do not sell customer information to third parties

Intellectual Property

Website Content

• All website content is owned by Watchlux
• Unauthorized use of images, descriptions, or content is prohibited
• Copyright © 2025 All Rights Reserved

Limitations of Liability

Disclaimer

• We are not responsible for:
  
  • Customs duties or import taxes
  • Delays in shipping
  • Watches damaged during international transit
• Maximum liability limited to purchase price

Dispute Resolution

Governing Law

• These terms are governed by [Your Jurisdiction’s] laws
• Any disputes will be resolved through arbitration
• Venue for any legal action is [Your Jurisdiction]

Modifications to Terms

Updates

• We reserve the right to modify these terms
• Changes will be posted on our website
• Continued use of the website implies acceptance of new terms

Contact Information

For any questions or concerns:

• Email: [email protected]
• Phone: +212 661-502288

Last Updated: 26/03/2025

© 2025 Watchlux. All Rights Reserved.